Privacy Policy

Last Updated: 7-11-2023

At Burst Pipe Water Damage Cleanup St. Charles, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you access our website or utilize our services.

Please read this policy carefully to understand how we handle your information. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

a. Personal Information:

   We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us, primarily when you inquire about our services or request assistance.

b. Usage Information:

   We collect information about your interactions with our website, such as your IP address, browser type, device details, and browsing activities, through cookies and other tracking technologies.

2. How We Use Your Information:

We use the information we collect for the following purposes:

a. To Provide Our Services:

   We use your information to provide you with the requested services, including responding to inquiries, scheduling cleanup services, and facilitating communication between you and our team.

b. To Improve Our Website:

   We analyze usage data to enhance the functionality and user experience of our website. This information helps us identify areas for improvement and optimize our online presence.

c. To Communicate with You:

   We may use your contact information to send you updates, service-related notifications, and promotional materials. You can opt out of receiving promotional materials at any time.

d. To Comply with Legal Requirements:

   We may process your information to comply with applicable laws, regulations, and legal requests.

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the services we have requested.

4. Data Security:

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website employs encryption technologies and secure server configurations to safeguard your data. While we make every effort to ensure the security of your information, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the option not to provide personal information, but this may limit your ability to access certain features of our website or use our services. You can also manage your cookie preferences through your browser settings to control the use of tracking technologies.

6. Updates to Privacy Policy:

We may update this Privacy Policy periodically. Any substantial changes will be prominently displayed on our website.

7. Contact Us:

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at 636-249-2628.

By using our website and services, you agree to the practices described in this Privacy Policy. Your continued use of our services after any changes to this policy indicates your acceptance of those changes.

Thank you for choosing Burst Pipe Water Damage Cleanup St. Charles. Your privacy and trust are of utmost importance to us.